Lillian Xiao

Lillian is a user experience designer in the automotive sector. With a background in psychology and human-computer interaction, she is passionate about humanistic design where digital meets the physical world. Through her writing, she explores the practice of design and its role in helping to shape the technologies of tomorrow.

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Articles by Lillian Xiao

A large hamburger menu icon on a purple gradient background.

The hamburger menu is everywhere. Here's why (and its pros and cons)

A deliciously detailed guide to the hamburger menu icon: what it is, its pros and cons, and 8 alternatives.

Black and gray illustrated map depicting a user journey.

How user journey mapping can elevate the user experience

User journey maps illustrate the flow of a user’s interaction with a site. Discover what they are and how to create them in this complete gu

Illustration of a woman holding a magnifying glass, with the text "how to get new clients".

How to get new clients for your design business

Getting new graphic design clients is never easy. Here are 10 valuable tips on finding and retaining professional connections with clients.

An illustration of web design elements including various viewports, a loading icon, an anchor link and a CTA

The principles of good website design

While every website is a brand new project, some golden rules forever apply. Discover these ten north stars of web design.

A 3D illustration of a plastic bag with a card that reads “Accept Cookies” and an image of a large cookie, plus a nutrition facts label

Protecting user privacy through design

Designers can help ensure that the users’ information and data they’re entrusted with are handled with care. Here’s how.

Designing a sense of calm into our everyday technologies

Calm technology calls for interactions with products that are neither distracting nor over-demanding of our attention.

A 3D illustration of a car dashboard with various widgets presenting the driver with relevant information

An exciting time for car UX: Designing the driving experience of tomorrow

With increasingly innovative technologies, the automotive industry is turning to UX design for better, safer driving experiences.

A collection of graphic design portfolios displayed in an isometric layout

15 excellent graphic design portfolio examples

The best online portfolios radiate creative vision and personality. Here are some inspiring examples and tips for creating your own.

13 outstanding design system examples from leading brands

Through a collection of components and guidelines, design systems help companies scale while maintaining a cohesive brand identity.

Illustration of a person holding a coffee back looking at digital feeds in the distance.

How digital wellness is bringing mindfulness to design

Digital wellness aims to cater to the true needs of users, rather than competing for their attention.

5 qualities of a truly effective design brief

Providing clear direction, reasoning and motivation, a good brief can guide creatives through the process of executing a project.

The roles of data and intuition in design

In search of logical problem solving, design is steering away from taste. Can data and intuition co-exist in our decision making?

3D visual of glass on text reading ‘Future’s Calling’ by Shai Samana

Embracing unforeseeable futures: A look at speculative design

Speculative design raises thought-provoking questions about the future, and the ways in which we take part in shaping it - today.

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